13. Useful contacts
National organisations
Support and information is available from national organisations. Many have useful resources and information that you can share with your clients. Examples of national organisations are listed below: this is not an exhaustive list. If they are able, encourage your clients to search online, for example for national dementia charities that may provide support for people who have dementia.
| Organisation | Web address | Useful for |
|---|---|---|
| Age UK | www.ageuk.org.uk | Information sheets on living at home with dementia; factsheets on social care support |
| Age UK Incontinence | www.ageukincontinence.co.uk | Incontinence advice; online shopping for incontinence products - personal protection, bed and chair protection |
| Alzheimer’s Society | www.alzheimers.org.uk | Information about dementia and incontinence; support line; online information, support, advice and practical guidance on living with dementia; information on getting support from health and social care professionals |
| AskSara | equipu.livingmadeeasy.org.uk | Advice about equipment to help with daily activities, such as using the toilet and washing |
| Bladder & Bowel UK | www.bbuk.org.uk | Information on bladder and bowel health; advice on bladder and bowel management; online shop for incontinence products; access to the “Just can’t wait” card |
| British Red Cross | www.redcross.org.uk | Bed protection products for purchase |
| Carers UK | www.carersuk.org | Guidance and tips on supporting someone with dementia and continence issues |
| Continence Product Advisor | www.continenceproductadvisor.org | Advice on continence products for men and women; bed and chair protection products |
| Dementia UK | www.dementiauk.org | Helpline to dementia specialist nurse -Admiral Nurse; online appointment booking for call with Admiral Nurse |
Local support
Check what support is available in your local area – this will vary across the country. Help your clients find local groups and events. This can help them stay independent, meet others and socialise with people in similar situations. A good first step is to search online for “dementia support near me” to see what resources are nearby.
| Organisation | Web address | Useful for |
|---|---|---|
| Age UK | www.ageuk.org.uk | Information on local groups and activities |
| Dementia-friendly groups | Check for local email address | Information on local groups and activities |
| Dementia support groups | Check for local email address | Information on local groups and activities |
| Dementia UK | www.dementiauk.org | Book a face-to-face appointment with an Admiral Nurse |
| Local council | Check for local email address | Dementia support; information on day centres; assessments and help with personal care and equipment; location of public toilets; getting a RADAR key |
| Local library | Check for local email address | Information on local groups, charities, services and activities |
| NHS | GP address | Access to Bladder and Bowel Service; help with continence products |